IT Support, Managed Services, Cloud Computing

CSK is a Knoxville, TN Information Technology (IT) services provider specializing in Healthcare, primarily physicians. We provider Cloud Hosting, Managed Services, Support and Special Projects such as VoIP, Virtualization & Storage, Security and Consulting.
~ Wednesday, August 3 ~
Permalink Tags: Internet Internet2 Inc.com Small Business CSK CSK Technologies
15 notes
~ Monday, June 6 ~
Permalink

The Facebook Video Scam, Beware

This is old news now, but worth reminding everyone about one more time. 

Facebook seems unable to stop scammers from circulating malicious Web links that install fake antivirus software on victims’ computers.

The scam was spotted Tuesday by antivirus vendor Sophos. At that time the criminals behind it were luring victims into installing the software by offering links purportedly to a video of disgraced former International Monetary Fund Managing Director Dominique Strauss-Kahn and a hotel maid. On Wednesday the scam switched and the link was supposed to be an X-rated video of celebrities Rihanna and Hayden Panettiere.

In both cases there is no such video. People who click on the link are sent to a website that tries to install the fake antivirus software. The scam is slightly different, depending on whether the victim is using a Mac or a PC. On the PC, the site tells victims that they need to install the latest version of Adobe Flash Player to watch the video. But the software they install is actually the fake antivirus program.

To read more click the link below:

(Source: bit.ly)

Tags: Facebook facebook scam Sophos CSK CSK TEchnologies MAC PC Adobe
~ Friday, June 3 ~
Permalink

Email Marketing, Make It Effective for You

Most business owners, marketers and sales people utilize E-mail Marketing frequently as a means of reaching a large number of prospects and clients cheaply, quickly and effectively.  Constant Contact, Mail Chimp and Vertical Response are very popular tools for managing email marketing programs.  If you are a small business it fits in your budget, it’s the effective and you see results, so email marketing should never be overlooked, its a no brain-er. 

According to an industry expert, Ramon Ray and the Smallbiztechnology.com team, you should treat Email Marketing like a 6 course meal. In this post from the business insider blog they share practical tips and ideas on making email marketing effective. Here are some tips on creating an effective email campaign, the content keys and a link to the original post:

The subject line: Communicates benefit, reason to act and time required to realize the benefit

Headline/intro: Clarifies the intent of the communication

Act I: Honest and direct. Focused on driving action

Act 2: Here is where folks can talk about themselves if they must

Act 3: Quickly get back to talking about the recipient

The Ask: After 2 or more calls to action delivered in the context of the evidence/support section, there is room for a more transaction “ask”.


Read more: http://www.businessinsider.com/treat-your-email-marketing-like-a-6-course-meal-and-see-more-clicks-2011-6#ixzz1ODc11rTH

Tags: CSK Technologies, CSK, Ramon Ray smallbiztechnology.com Email Marketing Email Business Insider Constant Contact Mail Chimp Vertical Response
~ Sunday, May 15 ~
Permalink
CSK Focus on Sustainability
Today we launched our corporate garden. Chad and I (Paul) talked about this a few weeks ago and talked about a loose plan for planting our garden at the CSK offices in West Knoxville. Chad scoped out the spot, and he and his wife put the garden together today. These are the specs:
640 lbs of topsoil
50 lbs of manure compost
3 cubic feet of peat moss compressed 
1 green bell
1 yellow bell
1 banana pepper
3 burp-less cucumbers with small trellis
5 beefsteak tomatoes
And a soaker hose for easy watering
Fertilized with seaweed concentrate. 
The natural question is why? We believe that sustainability of this earth is critical and take it seriously. Recently we implemented a corporate wellness program, contributing to our employees HSA for various activities such as annual physicals, gym memberships, trail, road and bike races and much more. Shortly after implemented our “snack” policy, eradicating our office of most processed foods,sugars, high-fructose corn syrup and any junk food and replacing them with granola, oatmeal, nuts, fresh fruit, dried fruit, water and vitamin water.
The next step was our garden and here it is. Come by and get some tomatoes, cucumbers or peppers!

CSK Focus on Sustainability

Today we launched our corporate garden. Chad and I (Paul) talked about this a few weeks ago and talked about a loose plan for planting our garden at the CSK offices in West Knoxville. Chad scoped out the spot, and he and his wife put the garden together today. These are the specs:

  • 640 lbs of topsoil
  • 50 lbs of manure compost
  • 3 cubic feet of peat moss compressed 
  • 1 green bell
  • 1 yellow bell
  • 1 banana pepper
  • 3 burp-less cucumbers with small trellis
  • 5 beefsteak tomatoes
  • And a soaker hose for easy watering
  • Fertilized with seaweed concentrate. 

The natural question is why? We believe that sustainability of this earth is critical and take it seriously. Recently we implemented a corporate wellness program, contributing to our employees HSA for various activities such as annual physicals, gym memberships, trail, road and bike races and much more. Shortly after implemented our “snack” policy, eradicating our office of most processed foods,sugars, high-fructose corn syrup and any junk food and replacing them with granola, oatmeal, nuts, fresh fruit, dried fruit, water and vitamin water.

The next step was our garden and here it is. Come by and get some tomatoes, cucumbers or peppers!

Tags: Garden Sustainability CSK CSK Technologies Wellness Tomato Pepper Cucumber
12 notes
~ Wednesday, May 11 ~
Permalink

Consumer vs. Commercial Online Backup

I am often asked about using consumer facing products like Mozy and Carbonite for businesses. There is a lot to discuss here, but I have re-posted a link to an industry blog for companies like CSK. While this is geared towards a situation that occurred and recommendations for positioning for selling MSP based solutions, it is very relevant. Check it out - one excerpt that is worth noting: Backup is important but restore times are even more important

Here is the full post: http://bit.ly/jg2Y0D

Learn more by visiting our website: http://www.csk-tech.com 

Follow-us online:

Facebook: http://www.facebook.com/csktechnologies

Twitter: http://twitter.com/csktechnologies

(Source: bit.ly)

Tags: MSP Mentor Online Backup Cloud Backup cloud computing Mozy Carbonite CSK CSK Technologies Joe Panettieri
1 note
~ Tuesday, May 10 ~
Permalink

Why Every Kid in America Needs an iPad

Interesting article, worth reading as the iPad proliferates society. Keep in mind that right here in Knoxville our most well known private school, Webb School of Knoxville, is requiring the all the kids in 4th grade and up use iPads starting in the 2011 - 2012 school year. That article is linked below as well.

"Letting kids use or own iPads is controversial. Parents, teachers and others aren’t so sure about letting kids get sucked into yet another electronic diversion. Pilot programs at a few schools around the country to experiment with iPad-based learning tools are often met with criticism by parents and teachers alike.

Everybody’s asking: Are iPads healthy for children?

I’m here to tell you: That’s the wrong question.

The right question is this: Is the iPad a healthy *replacement* for TV? And I believe the answer is a resounding yes.

The iPad is scary because it’s new. But most parents have already accepted a gigantic role for something truly in the lives of their children: television. The content kids see on their TV sets is mostly mind-numbing, soul-deadening, formulaic consumerist crap, punctuated by sophisticated ad campaigns designed to transform children into mindless consumers.”

http://www.cultofmac.com/why-every-child-in-america-needs-an-ipad/93887

Article in the Knoxville News Sentinel regarding Webb School:

http://www.knoxnews.com/news/2011/feb/06/turning-the-electronic-page/

Tags: iPad Apple apple ipad Webb School of Knoxville Webb School CSK CSK Technologies
3 notes
~ Monday, May 9 ~
Permalink

Highlighting our good friend Don Cook

This article was published in the East Tennessee Medical News this month on our good friend and client Don Cook of Baptist Eye Surgeons. Don is new at BES, but we have already enjoyed getting to know him. I can say personally that what Don says here is true. He is straight up, honest, trustworthy, detailed and does what he says. 

Thanks Don and great article!

http://www.easttnmedicalnews.com/news.php?viewStory=1978

Tags: Don Cook ETMN East Tennessee Medical News Baptist Eye Surgeons CSK CSK Technologies
1 note
Permalink

Is Your Head in the Cloud?

This is a re-post of an article written by our CEO, Paul Sponcia, and published in the East Tennessee Medical News this month. 

http://www.easttnmedicalnews.com/news.php?viewStory=1976

Tags: CSK CSK Technologies Paul Sponcia Sponcia ETMN East Tennessee Medical News Cloud Computing EHR EMR
1 note
Permalink

Your Mac Isn’t so Safe Anymore

Post By Chris Kennedy: Founder, President & CTO of CSK Technologies:

As I write this, know that I am a Mac user and love my MacBook Pro, but an interesting shift in the computing industry has been at play. For years, as a Mac user, I have enjoyed “Security by Obscurity”.  What I mean by this is that for years Apple’s Mac platform has only held 4-5% of the computer market and because of this low market penetration, hackers and other internet “bad-guys” have for the most part ignored it.  Why create Malware for Mac OS X when you can create it for Windows and reach 90%+ of the computer users in the world?

However, with the introduction of iOS (iPhone, iPad, etc.) and the renewed interest in Mac OS X and Mac computers that these have fostered, those days are fast coming to an end.  Recently ZDNet posted an interesting article about how today’s current trend of social-engineered Malware attacks are coming to a Mac near you:

http://www.zdnet.com/blog/bott/what-a-mac-malware-attack-looks-like/3269

After reading that article, I thought it pertinent to remind everyone that no matter what type of computer you use, security should be at the forefront of your mind.  Just because you use a Mac and have watched all the Apple commercial’s with the two guys, one a Mac and the other a PC, discussing advantages of the Mac platform and its inherent security; don’t fall prey to complacency.  All Mac users should make sure they Anti-Virus/Malware software installed and up to date and more importantly,  know what Anti-Virus software you have and what it’s prompts look like.  The movement of social-engineering & malware attacks attempt to cloak themselves in the guise of your friendly and helpful Anti-Virus software in order to dupe you into installing their malicious code.  If you receive such a prompt telling you that your computer is infected and it is not coming from the Anti-Virus software you know you have installed, then beware or you will be compromised. 

Happy Computing!

Tags: Apple Mac iOS iPhone iPad CSK CSK Technologies Chris Kennedy ZDNet Malware Mac OS X OS X Anti-Virus
~ Friday, May 6 ~
Permalink

At this point who doesn’t think the Blackberry is dead?

I was an avid fan

I had a Blackberry in 1996

I loved the true QWERTY keyboard

It was fast

Email was easy

It worked

Now, I have used an iPhone since 2009 and haven’t looked back. Most everyone I know has either an iPhone or a Droid based device - except for some of my older family members. More news about RIM seems to me like death spiral, gasping for breath, drowning in blunder after blunder. 

What phone do you have?

http://thisismynext.com/2011/05/05/blackberry-os7-bold9900-playbook-marketshare-confusion/

Tags: Apple iPhone iOS Android Droid Google RIM Blackberry Playbook CSK CSK Technologies
5 notes